EDI Implementation Consultant
Do you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay - a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company.
As we continue our evolution and growth into a leading HCM SaaS technology provider to businesses, we are seeking our next EDI Implementation Consultant. The EDI Implementation Consultant will be responsible for overseeing the implementation and ongoing maintenance of the EDI File Feed project for all customers who use our SaaS system. You will also serve as a technical resource, providing guidance and support to internal and external vendors, as well as customer carriers for EDI files, payroll, and benefit extracts. This role will involve developing, coordinating, implementing, and monitoring EDI carrier file feeds between our company and our customers' carriers and vendors. Additionally, you will be required to ensure that all established processes, procedures, and guidelines are identified and adhered to.
At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment. With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day. Interested? Join us in our evolution!
Responsibilities include:
- Work with new or existing customer carriers and vendors to plan onboarding/change activities and to manage existing relationships
- Creation of transaction maps, connectivity testing, and other issues related to set up of EDI transactions
- Configure, monitor, and interact with EDI carrier/vendor file feeds and processes to insure an efficient and reliable transactional flow with departmental timelines and SLA’s
- Gather all EDI File feed requirements (file feed specifications, file requirements and connectivity details) for EDI File Feeds to be built and tested
- Attend and facilitate EDI File Feed kick-off calls to ensure all file specifications/requirements are interpreted accurately for translation to EDI File Feed Developers
- Complete Carrier Questionnaires to ensure all syncHR system requirements are provided to customers vendor/carrier
- Document project status within project tracking software
- Conduct EDI file testing with carrier/vendors
- Utilize reporting tools to reconcile financial files and benefit file data to ensure data is accurately reported
- Monitor routing EDI transactions and coordinate activities of partners and internal teams to resolve systemic failures and maintain reliable processes
- Maintain documentation related to EDI processes and technical configuration. Assist in planning and testing of business continuity as it relates to EDI
- Training end-users on the proper use of the system
- Design and develop improvements to EDI processes to make them more reliable and reduce reliance on human intervention
- Troubleshoot transactional issues with EDI files. Work in conjunction with carriers and customer experience teams to rapidly resolve any problems and avoid negative impact on end customer
- Create manual file feeds for customers when EDI File Feeds and Extracts are not in production
- Create reports within SyncHR reporting database to capture data needed by a customer for billing and reporting of benefit data
The Ideal Person for the Job:
- Bachelor’s Degree (Business Management or related field) or its equivalent in education and experience
- Five (5) plus years’ project management or implementation lead experience
- Two (2) plus years’ of experience with one or more programming languages (SQL, JavaScript, GitHub and or Kettle Data Integration) Required
- Two (2) plus years’ experience with Healthcare Benefit Terminology (Medical, Dental, Vision, Life & Disability, 401k, COBRA, and Flex Plans) Required
- Two (2) plus years’ experience with building 834 and Flat Files from Carrier File Specifications Required
- Minimum of one (1) years’ experience utilizing SFTP protocol to transfer EDI File Feeds Required
- Intermediate benefit plan knowledge
- Expert knowledge of commonly used EDI concepts, practices, and procedures
- Experience in integration project between customer system and internal system
- Passion for creative problem solving, collaboration, and technology
- Excellent time and project management skills with proven ability to coordinate simultaneously across multiple web-based projects with minimal supervision in a fast-moving environment
- Working knowledge of EDI connectivity protocols and formats, including 834 and Flat Files
- Thorough understanding of EDI documents and specifications, standards, and practices
- Ability to meet deadlines with a strong sense of urgency
- Analytical thinking and troubleshooting skills
- Effective communication, both verbal and written
- Excellent attention to detail and highly organized
- Intermediate knowledge of Microsoft Excel
PrimePay Offers:
- A competitive salary in the $60 - $75K range based on experience
- Access to personal, group training and career advancement
- Leadership development through individualized support and career mentoring
- Medical, dental and vision insurance, 401(k) with match, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD
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