Do you thrive as an individual contributor in dynamic environments, demonstrating expertise in building and nurturing client relationships? If so, we invite you to explore the exciting opportunity awaiting you at PrimePay.

As we continue our evolution and growth into a leading HCM SaaS technology provider to businesses, we are seeking our next Account Manager, ProfitKeeper. The Account Manager, ProfitKeeper is a pivotal role responsible for driving brand adoption rates while integrating cross-selling initiatives to maximize client engagement. Collaborating with stakeholders, this role ensures effective utilization of ProfitKeeper by franchisees and franchisors through training, support and material development.  

At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment.  With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day.  Interested? Join us in our evolution!

Key Responsibilities:

• Implement practices to ensure widespread adoption of ProfitKeeper and cross-selling solutions within franchisors and franchisees 
• Provide comprehensive training and ongoing support to facilitate optimal platform adoption
• Develop content and support materials to streamline reporting by franchisees and foster cross-selling opportunities
• Support brand efforts for ProfitKeeper rollouts, including webinars, conventions, and cross-selling campaigns
• Coordinate with ProfitKeeper support to address ongoing adoption needs and cross-selling strategies
• Collaborate with C-level executives during onboarding processes to integrate cross-selling strategies effectively
• Conduct meetings with franchisors to identify areas for improvement and address weak points in platform utilization and cross-selling efforts
• Facilitate training sessions, schedule training, and create videos for franchisees and franchisors to promote cross-selling
• Work closely with sales consultants post-contract to set up processes and support clients with cross-selling initiatives
• Represent ProfitKeeper at conferences and conventions, providing on-site support and promoting cross-selling opportunities

Qualifications:

• Bachelor's degree in a related field
• Proven experience in a similar role, preferably within the franchise industry
• Strong interpersonal and communication skills
• Exceptional organizational and multitasking abilities
• Proficiency in creating training content, support materials, and cross-selling strategies
• Knowledge of ProfitKeeper or similar platforms is a plus
• Willingness to travel to conferences and conventions

PrimePay Offers:

• A competitive salary in the $80 - $90K range based on experience 
• Access to personal, group training and career advancement
• Leadership development through individualized support and career mentoring
• Medical, dental and vision insurance, 401(k) with match, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD

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